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Alumni now use their University of Waterloo Identity and Access Management (WatIAM) credentials to login. If you joined the E-Community before February 2016, your prior E-Community username and password will not work – you must log in with your WatIAM user ID and password.

To activate your WatIAM account:

If you convocated in 2000 or earlier, you would not have had a WatIAM account as a student, so you need to set up your account. You only need to set up (activate) your account once.

Activate your WatIAM accountEnter the information requested and follow the steps to obtain your WatIAM user ID and password. Once your account is activated, you can log in to the new E-Community. For those who have changed their last names since convocation, you will need to enter your former last name (the one you had as a student) in the "Last Name" field.

If you have forgotten your student number, request a reminder.

… Having trouble? Email the IST Service Desk, describing the problem in detail, and include your student number.

Can’t remember your WatIAM user ID and password? Here’s what to do:

  • To retrieve your WatIAM userid: use the WatIAM “Forgot User ID?” option. (This will send a reminder of your user ID to the email address on your WatIAM account.) For those who have changed their last names since convocation, you will need to enter your former last name (the one you had as a student) in the “Last Name” field.
  • To retrieve your WatIAM password: use the “Forgot password?” option on the WatIAM Login Page. (You’ll need to enter your userid in the “User ID” field before clicking on “Forgot Password?”.)

… Having trouble? Email the IST Service Desk, describing the problem in detail, and include your student number. (If you have forgotten your student number, request a reminder.)